Lenders Hub Marketplace Social Media Policy

1. Purpose

The Social Media Policy aims to provide clear guidelines for employees on responsible social media engagement to protect the company’s reputation and maintain professionalism. Employees are encouraged to act in a manner that reflects positively on Lenders Hub Marketplace, both on and off the job, ensuring that all online interactions align with the company's values.

2. Scope

This policy applies to all employees’ use of social media, including personal and professional accounts, whether during work hours or personal time. It covers interactions on platforms such as Facebook, Twitter, LinkedIn, Instagram, TikTok, YouTube, and any other digital forums where Lenders Hub Marketplace may be discussed.

3. Policy Guidelines

A. Professional Conduct

• Employees must avoid posting content that could harm Lenders Hub’s reputation, including offensive language, discriminatory remarks, defamatory statements, or inflammatory discussions.

• Employees should refrain from discussing company-related matters, including internal decisions, policies, or operations, on personal social media accounts.

• Any communication about Lenders Hub Marketplace should be professional, respectful, and consistent with the company’s core values.

B. Confidentiality & Data Protection

• Employees must not share proprietary information, internal reports, business strategies, financial details, client data, or any other confidential company material on social media.

• Sharing internal communications, emails, or private discussions is strictly prohibited.

• Employees are advised not to speculate or engage in discussions about company policies, sensitive contracts, or customer relationships, as it may lead to misinformation or legal risks.

C. Authorized Company Representation

• Only designated employees are authorized to post official content on Lenders Hub’s social media channels.

• Unauthorized use of the company’s name, logo, brand imagery, or corporate messaging on personal profiles is not permitted unless explicitly approved.

• Employees responsible for managing company social media accounts must ensure all content aligns with Lenders Hub’s brand voice, mission, and ethical standards.

D. Personal Social Media Use During Work Hours

• Limited personal use of social media is permitted only during break times and should not interfere with work responsibilities.

• Excessive or inappropriate use of social media during work hours, particularly when it affects productivity or professional performance, may lead to disciplinary action.

E. Reporting & Compliance

• If an employee notices any social media content that could harm Lenders Hub’s reputation or violates this policy, they must report it to the HR department or compliance officer immediately.

• Employees must not engage in public arguments, disputes, or negative discussions about the company online. Concerns should be addressed internally.

4. Non-Compliance & Disciplinary Actions

• Violations of this policy may lead to disciplinary measures, including verbal/written warnings, suspension, or termination, depending on the severity of the offense.

• Legal action may be taken if an employee’s social media activity causes reputational harm, breaches confidentiality, or results in regulatory non-compliance.

• Lenders Hub reserves the right to monitor public social media activity related to the company and take necessary action to protect its interests.

5. Policy Acknowledgment & Updates

All employees must acknowledge this policy and adhere to its guidelines. Lenders Hub reserves the right to update this policy as needed to reflect new challenges, regulatory requirements, or technological advancements in social media.

For questions or clarifications, employees can contact HR at hr@lendershubmarketplace.com.